Sh*t Memes Say About Your Brand

Shit memes say about your brand

From the Sh*t Girls Say video series, to Big Bird, binders and bayonets images created during the recent U.S. presidential debates, Internet memes have become an extremely popular way to influence and participate in social discourse and pop culture. There have been a lot of articles written lately about what it means for a brand [...]

Obama to Win Election, Republicans to Win Senate and Hold House (#Infographic)

US election 2012

If 2008 was a watershed year for social media and political campaigns, with Barack Obama’s much-lauded use of Twitter and Facebook, 2012 has truly seen social media take a leading role in how the U.S. election looks set to pan out. With far more platforms than four years ago, and candidates Obama and Romney both [...]

Baseball, Social Media & The Metrics That Matter

Baseball and social media

Three years ago, I detested baseball. I thought it was endlessly boring, I didn’t enjoy watching it, and I never thought I could enjoy playing it. However, a job opportunity opened up and a cursory knowledge of baseball was required. Interested in a job in the sports industry, I gave baseball a second chance and [...]

Contact List Cleanup: Using Filters To Manage Your Social Connections

Clean up your contact list

When you first joined Facebook, you connected with everybody from your sixth grade BFF to your college roommate’s little sister. You followed everyone back on Twitter — just the polite thing to do, right? When Google+ launched last year, you circled with wild abandon. Whether you’re on one network or five, building connections brings no [...]

Don’t You Believe Everything You Read Online (Unless It’s True)

Question everything

It goes without saying that you shouldn’t believe everything you see on that internet. Between death hoaxes and photo-shopped Back to the Future images, people can be skeptical when they see things online. What about when information comes from a trusted or credible source? Online repositories like Wikipedia are vetted for errors, but people are [...]

What the #? An Intro to Hashtags

Hashtags explained

When you’re new to Twitter, it’s easy to get stuck in the “I just don’t get it” rut. I’ve found that this often comes down to one of two hurdles: Twitter is a blank slate. Twitter is what you make of it – which means that, until you start following people relevant to your interests, [...]

Which Came First – Social CRM or Social Media?

Social media or social CRM

It’s a tale as old as time. True as it can be. Barely even friends…..wait, I’m sorry, I went all Disney on you for a second there, but the sentiment is the same. It seems like we’ve been having this conversation ever since we’ve been talking about Social CRM systems. There are two schools of [...]

Facebook Likes and The Freedom of Speech

Do Facebook Likes count as free speech

When you visit a website or blog post and hit the Facebook Like button, what’s your intent behind that action? Or, when you click the Like button on a Facebook brand page, how about that? Is it because you like the brand and/or blogger, and the message or service/product they’re providing? Perhaps you just like [...]

Kickstart Your Social Media Lead Generation with Machine Learning Part 2: Best Practices

Jugnoo buzz visualizer

This is the second part of a special two-part post from the Jugnoo algorithm and language scientists, looking at the complexity of natural language and lead gen opportunities in social media. Yesterday we looked at Machine Learning – today we look at how to put the science and technology into practice. Machine learning greatly compliments [...]