Social Media is a Business: Social Media Presence Management
We’re all busy. You probably don’t even have time to read this entire post and will therefore be skimming the subheads to see if this content is important for you today. I totally get it. I’m the same way. My time is spent trying to balance what’s vital to my job performance and what is [...]
It’s a tale as old as time. True as it can be. Barely even friends…..wait, I’m sorry, I went all Disney on you for a second there, but the sentiment is the same. It seems like we’ve been having this conversation ever since we’ve been talking about Social CRM systems. There are two schools of [...]
There’s an old example many of my teachers used growing up to display a number of different points. My teacher would show a jar on a table surrounded by a plethora of different-sized rocks. The task is to get all of the rocks into the one jar. No matter how you try, the only way [...]
Welcome back to our weekly recap for our (increasingly popular) Tweetchat where we discuss all things social business – #sCRMchat. This week, we looked at how small business owners and entrepreneurs can use Social CRM to gain a distinct competitive advantage in the marketplace. Now, we’re usually a pretty engaged group, but this week we [...]
There has been a lot of discussion lately about automated posts to social media channels and how those activities somehow miss the “being human” point of social media. I have been evangelizing the use of social media for the humanization of brands and organizations for quite some time, but even I think there are times [...]
Welcome to another weekly recap of our fast-growing Social CRM chat on Twitter. This week, we talked about the relevance of Social CRM in the relams of small business owners and, as usual, enjoyed a fantastic discussion around this topic. We’ve rounded up some of the highlights from the chat for you to enjoy below. [...]
Wow. Another week has passed in a blink of an eye. It’s incredible (and a little bit frightening!) how quickly July flew by. Social Mix 2012 kept us as busy as good little Canadian beavers last week, and our incredible Social Mix speakers touched on many elements that make up a great brand experience when engaging [...]
If you noticed a lot of SCRM related chatter in your Twitter streams this week, it might just have been because Jugnoo hosted our first Social CRM chat on Tuesday! We had a ball doing it and had an incredible response. If you missed it, we wanted to share some of the super smart tweets/conversation [...]
Social business and, by definition, Social CRM is still a relatively grey area for many businesses (and, even some of the key players in the market place advising businesses). Yet, arguably, Social CRM is probably one of the most important aspects of being in the social space for businesses of all shapes and sizes. It [...]
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