Welcome back to our weekly recap for our (increasingly popular) Tweetchat where we discuss all things social business – #sCRMchat.
This week, we looked at how small business owners and entrepreneurs can use Social CRM to gain a distinct competitive advantage in the marketplace.
Now, we’re usually a pretty engaged group, but this week we reached whole new heights as we tweeted #sCRMchat into 5th place in the national trending topics… and did it without a single moment of fanplatitude.
If you missed it, we’ve waded through the many fantastic insights to bring you some of the highlights from the chat for you below.
We hope you enjoy it as much as we did, and definitely hope to see you tweeting alongside us during next week’s #sCRMchat.