If you noticed a lot of SCRM related chatter in your Twitter streams this week, it might just have been because Jugnoo hosted our first Social CRM chat on Tuesday! We had a ball doing it and had an incredible response. If you missed it, we wanted to share some of the super smart tweets/conversation we enjoyed, as well as make sure you knew that we’ll be hosting this chat every Tuesday, at 1:00 p.m. EST. Be sure to follow the hashtag #sCRMchat next week! So, without further ado – question #1 asked the sometimes contentious question: How do you define Social CRM?